Crucial conversation skills are beneficial when:
This day will allow participants to explore and unpack various aspects of professional conversations. Learn how to approach these with positive intent and emotional intelligence. The course is designed for all people who wish to communicate clearly and kindly in the workplace.
This module provides positive and proactive approaches to managing behaviours of concern based on respect for the individual. Risks, Rights and Responsibilities Behaviours…
Prerequisite Course: Positive Approaches to Behaviour | Children & Young People (CNS03959) This module covers person-centred de-escalation strategies to alleviate…
High-performing teams understand that success results from team effort – they can execute more quickly, make better decisions, solve more…
