Trust is more than a feel-good emotion. If you work with people, on any level, building and maintaining trust is not only a nice thing to have, it is also essential to the basis of positive working relationships. In this 3-hour Masterclass you will learn:
- Why trust is foundational for high performing teams
- How you can build trust, quickly through understanding the importance of competence and character
- Learn the difference between Covey’s understanding of true and counterfeit trust and how to identify these and build gaps in the 5 areas where trust gaps may appear
This masterclass is designed to find practical ways of improving and sustaining relationships with learners, staff members, colleagues, families, and communities through building and maintaining trust effectively and authentically.
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Research shows that many employees are seeking to learn personal skills that better enable them to be more effective in their jobs and drive positive outcomes. These skill help employees manage stress and current workplace challenges, allowing them to be more present, less reactive and more open to feedback’ (Udemy Business 2023 Workplace Learning Trends). This suite of masterclasses is available for all employees, including where the content is aligned to your PGIAP.